We help regulated enterprises get the most from their IT platforms by maturing operations, optimising relationships with tenants to unblock progress and creating bespoke software to solve "impossible" problems.
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We empower enterprises to harness the true power of technology platforms and team interactions, to transform their ability to deliver value to customers.
By enabling self-service and adopting automatic operations, we provide platforms with clear abstractions and modes of service delivery. This frees up customer-facing teams to focus on delivering value, while platform operators deliver features without being burdened by a crippling backlog of updates and manual service requests.
For 15 years, we have been at the forefront of platform-as-a-product, site reliability engineering, modern software development and continuous compliance. We have witnessed first-hand the force multiplication of these approaches within global scale enterprises, especially if practical expertise in enterprises-scale enablers and constraints can be leveraged.
Ignition Works engages by gaining organisational insight into both the flow of technical change and the interactions between individuals, teams and stakeholders. That insight is translated into the delivery of solutions which meet the short, medium and long term objectives of the organisation.
In many cases, we take a “noisy platform” or technology, too high on the agenda every week and make it forgettable, freeing leadership to focus on the future.
We embed experienced engineering leaders and practitioners into your organisation, maturing the long-term ownership and operation of platforms, workloads and service contracts.
With the confidence gained managing and owning critical services for our clients, we often engage in fixed-price engagements, with fees at risk against a mutually successful outcome.
We support platform owners and teams at every stage of the life-cycle, including strategy, multi-year operation, full service ownership.
We build, scale, sustain and sunset platforms within regulated enterprise environments, allowing tenant teams and applications to accelerate unblocked.
We can provide urgent assistance when there’s a burning platform but are just as capable planning and implementing best practice for greenfield projects and programmes.
We help organisations achieve customer outcomes by enabling teams, aligning teams-of-teams, and accelerating delivery.